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FCSvr FTP Connection timed out

Cow Forums : Apple Final Cut Server
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FCSvr FTP Connection timed out
by Zen Rosenthal on Jul 17, 2008 at 12:08:11 am


Hi,

We are using Final Cut Server to automate compression and uploads to our FTP site utilising a watch folder system. While most files work fine, I have noticed that some of the transfers fail with the error message:

"ERROR: E_FTP Connection timed out, aborting transfer".

After trying to find a consistent pattern of failures, I've narrowed it down to files over a certain length, in our case 60 secs (roughly 25MB). We are primarily a commercials post house so most of our uploads are shorter than this, which explains why most of them are fine.

Therefore, there must be something in Final Cut Server that prematurely reports an error when a file transfer takes over a certain amount of time regardless of file size. This seems rather counter productive considering that many people would be using such a feature for large file sizes, thus longer transfer times.

Does anyone run into this problem? Is it a bug or is there a setting somewhere that can be changed?

Many Thanks!

Zen.


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