Re: Could not get a date AFTER CASHING $30k worth of checks

[Leo Ticheli] "I've been buying equipment for a long time and have run into very few vendors who were questionable; I've found Red to be a paragon of ethical and honest dealing."

Good. I am glad of that. I tend to think that they ARE an ethical company.

I personally subscribe to the belief that great companies are not made from not making mistakes but from what they do when they make one. I believe, as do others here, that RED made a mistake with this particular situation.

Those are "operative words": this particular situation.

In this particular situation, RED allowed their own words -- that the unit was ready so send your money and we will release it -- to become the basis for this user's ire to foment into a rage that made him arrive at the opinion that he was being fraudulently handled when circumstances prevailed that didn't allow RED to live up to their words.

Is that fraud in my book? No. But is it stupid to think that you can let these things foment and that there will be no repercussions from them -- especially from a bunch of users who are *really* looking forward to getting their hands on the thing? I think that is stretching patience to think that you can do this to customers and not have it create a backlash.

If you think it's okay, Leo, that is your business and your opinion. But according to Michael's opinion, he thinks that it is fraudulent treatment.

I think you both have stretched your opinions beyond that which most moderate human beings would see as reasonable.

You fail to understand that Michael has seen words misrepresent what is the actual outcome; you on the other hand, appear to think that people should find no displeasure in this when they are told a unit is ready, they send their money and then they find that the original statement is not true.

Most of us would not go to either the extreme that you espouse, not the one espoused by Michael.

Somewhere in the middle is the truth -- which is nearly always the way it is.

Ron Lindeboom