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Re: First use of V6

COW Forums : Telestream Episode

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Mark UnderkoflerRe: First use of V6
by on Jan 3, 2011 at 8:19:22 pm

I'm becoming a bit cheesed at Telestream. I spent $1000 on Episode 6 and can't get them to even open a support ticket. Is that extra? Perhaps for another $1000 I can get support.

I've put any number of files through and they all end up showing as humongous MPG 2 files almost 5 times the size of the original and all showing the same duration of 5:45.

This ain't brain surgery and I'd read the book if there was one... but what do you expect for a thousand bucks?

Reminds me of the Demotivator poster: "Customer Service... We're Not Happy Until You're Not Happy."



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