Re: OnLocation minimum memory requirement

Problem solved by calling adobe tech support at 800 642-3623.

Was it a Microsoft or Adobe update to blame? Possibly loading the Sony EX1 programs? Whatever hosed my system it wasn't easy to fix.

First Failed attempt:
I followed an knowledgebase article that said uninstalling and reinstalling the CS4 Creative Suite would solve the issue. It only funked up my system more hen it Failed to uninstall. Reinstalling Failed. Adobe Knowledgebase Did Not have another solution I could find.

Second Failed attempt
Calling Adobe tech support the first time I was given prcedures for using the Microsoft Clenup tool and Adobe CS4 cleanup tool and deleting temp files. This did not solve the problem.

Third successful attempt (I'm keeping my fingers crossed)
The second call to Adobe Tech support worked and hopefully solved the problem. I'll test and post results later. I suggest talking directly to Adobe support and have them take you through a long convoluted process that requires using the CS3 "Clean Script" tool (search Adobe Support to find) run twice at level 2 and twice at Level 4 (undocumented) then PREFETCH, MSCONFIG, and Creating a new Administrator account to load CS4 again.

Results are after a 5 hour battle, OnLocation is functioning with a second or two delay.

Now I will need to download the 779MB Adobe CS4 update. The Internet's slow today so by tomorrow I might have the tests completed.