Maltaanon - problems anyone?

I know this is a community that looks out for one another...and can solve problems we may share.

Last week I purchased a product called Screenfiy from Maltaanon. It basically is a preset, and I laid down $14 bucks for it.

I expected to download a little .ffx file - but what I got was a file that required download of his own Adobe Air installer. Well the installer just returned an error code on my Mac.

So I e-mail him. No response.

I look at his support thread and there is a long-line of people who cannot install the product--going back to late last year. And the thread contains no helpful replies. No resolution. Those who have this problem are just hosed.

I am puzzled because I thought Maltaanon was a reliable fixture in the community but this is not good.

Well I write this for the following reasons.
1. As a warning about product support if you purchase his products
2. As an appeal to Jerry (Maltaanon) - kill the dang/silly installer and send your customers the (20 kilobyte) preset they bought!
3. As a shout out to others who have suffered the same fate.

Life is full of funny particles.