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AE CS 3 freezes after importing a quicktime file

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AE CS 3 freezes after importing a quicktime file
by Thomas Krupers on May 16, 2008 at 1:14:39 pm

Hi there,

After Effects CS 3 keeps freezing after I import a quicktime file to the project. I tried importing other file types such as .avi or .png and those seem to work fine. I tried the following options:

1. Remove all Apple products from your system and clean up the registery. Then reinstall Quicktime only.

2. Delete the AE prefs folder under document and settings.

3. Reinstall the graphic driver.

4. Move the OpenGL file to the desktop and restart AE.

None of them removed the problem.
I work on an Acer Aspire 5290G laptop (Intel Core2duo T7300 2.0 ghz, Geforce 8600M GT, 2GB DDR2) with Windows Vista 32 bit.
I really appreciate any help given, thank you in advance!


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