I believe their systems are LAN based and not true SAN's. Which isn't a bad thing by the way. We considered their systems recently but eventually chose the Apace vStor instead.
We couldn't get EditShare to return emails or phone calls. It would take them a week to call us back after repeated inquiries...and it always sounded like the guy calling us back was a freelance or independent sales guy. He was never in the office, could never answer my technical questions and couldn't tell me if the system would work with our edit systems (VelocityQ).
Apace guaranteed their system would work and if it didn't they put in writing that we could return it for a full refund.
EditShare never would give me a written quote. The guy just kept giving me verbal "ballpark" amounts. Apace's dealer (IEEE, inc.) would get me written quotes within minutes of me requesting it....then follow up to see if I had questions or needed other quotes with different configurations.
EditShare wouldn't or couldn't tell me how many streams of video I could expect to get, instead saying it depended on this and that etc. etc. Apace guaranteed me 8-10 streams of real-time SD video with the system we were looking at....and it delivers.
There were a host of other reasons we chose vStor and you can read them here:
http://forums.creativecow.net/readpost/197/855153
Editshare has a great looking website and a lot of "hype" but I was unimpressed by the folks I talked to.
You should definitely explore them as they have a legion of happy users, but I'd give vStor a look too. Don't let their less than flashy website fool you. They KNOW their stuff and have great pre-sales service.
Chris Blair
Magnetic Image, Inc.
Evansville, IN
www.videomi.com
Chris Blair
Magnetic Image, Inc.
401 E. Indiana
Evansville, IN 47711
www.videomi.com
