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Re: HPX500 Shipment Stopped

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Re: HPX500 Shipment Stopped
by Matt Gottshalk on May 10, 2008 at 5:49:22 pm

Jan Crittenden said:

"I know that it has been a concern to those of you that use 5600K Preset and when it is selected it seems to find color temperature balance giving the images a slight greenish cast. If you would like to, camera's settings of 5600K Preset can be changed by our Panasonic Broadcast Engineering in Secaucus, NJ free of charge under standard warranty. All cameras registered into PASS for Panasonic extended warranty will be done under warranty as well.

Please send your request to pbtscservice@us.panasonic.com indicating your contact information and full serial number of your camera. You will be contacted to schedule service. It usually takes 1-2 working days to complete service, excluding time of shipping. All camera get ship similar method as they are ship in, i.e.: ship in Overnight, ships out Overnight, ship in UPS Ground gets shipped out UPS Ground. You pay for shipping in, Panasonic pays for shipping back.
This service is provided for AGHPX500P cameras sold by Panasonic Broadcast & Television Systems Company (USA) only.
For units sold in other countries please contact Panasonic office in the country of the origin."

McGee Digital Media Inc.
24P HD Production and Post


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