Re: G-Tech Customer Service Debacle


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Re: G-Tech Customer Service Debacle
by Gene Gilbert on Nov 4, 2009 at 5:11:26 pm

Hi Noah,

I'm sorry we took so long to repair your drive, I believe we finished yours last week. We are getting to the drives as fast as we can, and unfortunately we had developed a backlog due to various things, and are attempting to get caught up. We understand that you have concerns about turnaround time, and I am sorry that we are behind, and we are working long hours to correct the situation.

Regards,

Gene Gilbert
g-technology.com

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Current Message Thread:

G-Tech Customer Service Debacle by Noah Harlan on Oct 27, 2009 at 8:48:20 pm
- Re: G-Tech Customer Service Debacle by Gene Gilbert on Nov 4, 2009 at 5:11:26 pm

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