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Re: Hard Drive Failing - Worried about turn around time

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Re: Hard Drive Failing - Worried about turn around time
by Gene Gilbert on Nov 4, 2009 at 5:02:44 pm

Hi Gabriel,

We are getting to the drives as fast as we can, and unfortunately we had developed a backlog due to various things, and are attempting to get caught up. We understand that you have concerns about turnaround time, and I am sorry that we are behind, and many of us are working long hours to correct the situation. Anyway, get your drive in ASAP, the sooner you get it in, the sooner we can get it back to you.

Regards,

Gene Gilbert
g-technology.com


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