Hard Drive Failing - Worried about turn around time


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Hard Drive Failing - Worried about turn around time
by Gabriel Harber on Oct 28, 2009 at 9:54:15 pm

I, like several other of you on this forum, am experiencing problems with my 1TB G tech drive. I contacted customer service via email after I was unable to get through by phone and when no one returned my phone message.

I filled out their form for returning drives, and communicated with a customers service person over email. But the last couple of emails that I have sent him inquiring about turn around time have gone unanswered. I am worried that if I send this drive in, that I won't get it back for months.

Is anyone out there getting their repaired drives back in reasonable time? Or can I assume that it will take them an excessively long time to get it back to me?

Any real life experience with returning a drive would be appreciated.

Thanks,

Gabriel

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Current Message Thread:

Hard Drive Failing - Worried about turn around time by Gabriel Harber on Oct 28, 2009 at 9:54:15 pm
- Re: Hard Drive Failing - Worried about turn around time by David Hawk on Oct 30, 2009 at 7:26:46 am
- Re: Hard Drive Failing - Worried about turn around time by Gene Gilbert on Nov 4, 2009 at 5:02:44 pm

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