Re: GRaid3 2TB unmounts periodically


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Re: GRaid3 2TB unmounts periodically
by Gene Gilbert on Oct 13, 2009 at 7:20:57 pm

Hi Keith,

It sounds like there may be a problem with the controller board, that can be taken care of easliy when it comes in. You should have your RMA number soon, RMA requests late Friday and on the weekend is usually taken care of on Monday and Tuesday. Let me know if there is a problem receiving your RMA, there has been a change in procedure internally and we are working through it.

Regards,

Gene Gilbert
g-technology.com

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Current Message Thread:

GRaid3 2TB unmounts periodically by keith carter on Oct 13, 2009 at 5:03:14 pm
- Re: GRaid3 2TB unmounts periodically by Gene Gilbert on Oct 13, 2009 at 7:20:57 pm

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