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Re: Changing the Standard

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Re: Changing the Standard
by Richard Herd on May 20, 2009 at 9:03:20 pm

I am on the exact opposite side of the coin. I'm the one folks invoice, in a big, huge international American corporation. No kiddin', I was hired out of a local production studio.

In June 2008, I contacted a vendor and I ordered 1 quantity (big expensive stuff). The vendor construed the email thread as 2 quantities. The vendor sent the proposal to the wrong email address. On the day of install, I received 2, but refused 1, and sent it back. My Purchase Order was for 1 and it doesn't matter how much the vendor complains or moans about it, or if they call me names or sweet talk me, or if the confusing email thread was my fault, or if they were doing me a favor and hitting a tight deadline. They screwed up their own business practice. When they didn't receive my signed proposal, they should have called, emailed, faxed, sent smoke signals--something to let me know my order was stalled. We would have then discovered my last name was spelled incorrectly. Anyway, the vendor got paid for 1 and is now stuck with a distressed inventory that continues to depreciate.

Am I being a grinder? No.



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