Re: Diplomatic approach to clients with badly set-up monitors

we unfortunately can never win this battle. You setup a monitor, and then they turn on the florescent overhead lights, and say "gee, that looks terrible". So you adjust, and then they turn the lights off. One minute plasma, one minute LCD, and the next, the downconverted signal on an old Sony CRT in analog. You can't fix the 0IRE digital / 7.5 IRE analog problem - this is the way SMPTE decided on this. (How come the blacks are crushed, how come the blacks are so hi).

My recent favorite was at Brighthouse Networks with a new install and a Sony LMD-2050 LCD monitor. "How come the graphics look so terrible and jagged". Thank God they had a Sony PVM-20L5/1 monitor in the same room. I looped the video into the Sony CRT, and all the "jaggies" were gone. It's tough to tell a client that their new $3000 LCD HD Sony monitor is a piece of crap.

Bob Zelin