Re: Client wants Editable File, Advice Needed

Regardless of whether its "cheeky," clients naturally dislike paying additional to get ahold of design files exactly as much as you dislike forking them over. That's just human nature... However, this is business, and you're not in business to give away your services.

So, with that in mind, simply add a charge to your invoice that is exactly equal to what they owe you for creating the brochure, and add a brief note that you will deliver the master files when the invoice is paid. Keep it all business, forget the emotion, and don't compromise. If they question the charge, just tell them that its "customary throughout the industry." Its easy to argue against one person, but very difficult to argue against an entire industry.

David

David Roth Weiss
Director/Editor
David Weiss Productions, Inc.
Los Angeles

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