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Re: alpha channel problems with red 5.04 and adobe ppro 5.5

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peter mcauleyRe: alpha channel problems with red 5.04 and adobe ppro 5.5
by on Aug 1, 2011 at 5:59:29 pm

Hi Rob,

I don't have a quick or ready answer for this but what I would like you to do is to send me your phone number and a good time to call you and I'll have one of our tech support gurus give you a quick call to step through this with you. It might be something simple that they would catch while going through building the effect with you. If this is okay, please send your number to me at peterm@borisfx.com. Or, if you prefer, just send them an email directly at support@borisfx.com or call them directly at 888 772 6747.

Cheers,

Peter.



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