[Mike Neders] "Not sure why but on the right side of screen in clip browser for PC I seem to have more tabs then the MAC browser or just labeled differently but one of them he did not see was a tab called Acquisition which shows more things about the clip other then what the general tab shows."
It's on the Mac version as well. You just need to make sure you're using the same version. 2.6 at the moment I believe.
[Mike Neders] "I am reading them to him and I get to the gain setting and say its 18dB and he says there is your problem."
Yes that's the metadata I mentioned many posts back that ClipBrowser shows if you have the BPAV. That would not be there if you only have the .mp4.
Using 18dB gain is exactly what I was referring regarding experience as well as using the camera LCD. I've shot at night with 0 and even -3dB gain.
[Mike Neders] "Told my daughter and she started crying because she had a person who was suppose to know these things and make sure the settings were correct."
All the above relate to comments I had made. regarding experience and monitoring. One needs to know the specific type of camera and be familiar with how its LCD performs.
[Mike Neders] "We did find a site called neat video which sells a product you can install in several film editing programs like final cut which can remove the graininess and have examples on the site. Do you recommend or think this might help?"
It will help but it will be a compromise. It's not the same as having good video to begin with.
Neat video had a good reputation
http://www.neatvideo.com/
another noteworthy one
http://www.innobits.com/purifier.html
and they have a good reputation as well.
http://www.revisionfx.com/products/denoise/
These might be less expensive
http://www.chv-plugins.com/cms/Fx-Script/Repair-collection/NoiseReduction.p...
Nattress is a great filter programmer as well and has one listed here.
http://www.nattress.com/Products/BigBox/Bigbox.htm
