Re: Intensity Pro - Desktop VIdeo 9.6.1 does not work with Avid Media Composer

Hi Neil,

I wanted to add in another update for you today. We believe we've pinpointed what is causing the issue for output in Avid. It appears that in a few rare cases, there is a file that does not get added into the AVX2_Plug-ins folder in the Avid files with the 9.6.1 driver. Our QA team is investigating what causes this and is working toward a fix. For the time being, we're recommending sticking with the 9.5.3 drivers for users who are experiencing the issue until we get a fix rolled out. Thank you for bringing the issue to our attention, and we'll do our best to fix this as soon as possible.

Regards,

Sarah
Support Representative
Blackmagic Design Inc