Re: Video Desktop problems

Gah..sorry. I missed a critical bit of information on this one.

Okay, so for your issues with the display drivers. This can happen if our boards are put into PCI-e slots that are primarily designed for use in SLI or Crossfire applications. So if you can move the board into "universal" slots, or in the BIOS throttle the slot to 1x lane.

If that doesn't help there may be a compatibility issue with the motherboard (but I would rule out other things first). Try updating the MOBO bios and the chipset drivers for the motherboard.

As for the video Desktop mode. You have a Decklink SP. That's a SD board, and so it will only output SD resolutions. So 486i and 576i are your only options there. Decklink HD Extreme, and the Multibridge lines have access to HD frame sizes for Desktop output.

I hope that helps.

Sincerely,

Joshua
Director of Support
Blackmagic Design Inc.