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Premiere CS3 keeps crashing on decklink avi's

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Premiere CS3 keeps crashing on decklink avi's
by Marcel Donker on Jul 22, 2008 at 12:07:36 pm

Had to reinstall windows XP on a HP XW8400 with a decklink extreme card.
Since then we have problems running premiere CS3 with decklink. If we use standard DV it works fine but if we use Decklink codecs, Premiere crashes at loading a new or existing project. We then get the message: Premiere has to close because of a serious error.

I think a driver issue is causing Premiere to crash

First problem was when reinstalled XP could not load the 6.6.7 drivers. So uninstalled servicepack 3 and installed 6.6.5. Now the displaydrivers got loaded.
But when running Premiere with an existing project it crashes immediately.
Reinstalling Premiere fixes it, then i can start a new project and load decklink avi's. But when loading that project the next time it crashes.

Are there any firmaware updates for the card or do you know what could be the problem?

We've been busy for installing, uninstalling, reinstalling for 3 days now.


Hope you can help


Marcel Donker
Byteplanet
The Netherlands




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