Thanks for all the great responses, guys!
I got some clarification from the client. The picture looks pixelated and stretched wide. I sent her some possible settings to try (had to look up their TV's manual online), and I also suggested they test the DVDs on their computer to see if the problem is on the DVDs or if the TV set is to blame.
They have been busy and I haven't heard back yet. But it sure sounds like a TV setting issue to me.
Jim, I'm looking to upgrade to a Canon XH-A1 as soon as I can, but a Sony EX1 is way out of my budget. I started my business from scratch as a side job and I'm currently paying off my GL2 and my Adobe Master Collection.
How does HDV look when turned into a Standard Definition DVD? And do you edit the project at full resolution? Or do you import it as SD to start with?
Thanks for all the info!
Nate Hanson
Pilothouse Films